Your Data, Your Rights

Privacy Policy – How 111 x Handles Your Personal Data in Pakistan

At 111 x we take data privacy seriously. This page explains exactly what personal information we collect, why we collect it, how we use it, who we share it with, and what rights you have over your own data. No jargon, no vague reassurances — just a straight explanation.

Last updated: 1 June 2025  ·  Applies to all 111 x accounts and visitors.
Our Privacy Commitments
We never sell your personal data to any third party.
All data is protected by 256-bit SSL encryption in transit and at rest.
You can request access, correction or deletion of your data at any time.
Marketing emails require your explicit opt-in — you can unsubscribe any time.
We collect only what is necessary to operate your account and comply with the law.

Why Your Privacy Matters to 111 x

Six principles that guide how we think about and handle player data every single day

Data Minimisation

111 x only collects the personal information that is genuinely needed — for account operation, payment processing and legal compliance. We don't gather data for the sake of it, and we don't ask for more than is necessary to do the job.

No Data Sales

Your data is yours. 111 x will never sell, rent or trade your personal information to advertisers, data brokers or any other commercial third party. Sharing only happens with licensed service partners who need it to deliver the 111 x platform to you.

Strong Security

All data transmitted to and from 111 x is protected using TLS 1.3 encryption. Stored data uses AES-256 encryption at rest. Access controls, audit logging and regular security reviews are in place to protect your information from unauthorised access.

Player Control

You have the right to access your personal data, correct inaccuracies, request deletion, object to certain uses and withdraw marketing consent at any time. These rights are not conditional on closing your account and can be exercised by contacting support.

Defined Retention

111 x does not hold your data indefinitely. We apply specific retention periods based on the type of data and legal obligations. When the retention period expires, data is securely deleted or anonymised — no exceptions, no unnecessary storage.

Transparent Communication

If we change how we handle your data in a material way, we will notify you by email or account notification before those changes take effect. This Privacy Policy is written to be read and understood, not to obscure what we actually do with your information.

111 x

111 x — every Pakistani player's data is handled with the same care and respect

Section 1

Introduction

This Privacy Policy describes how 111 x ("111 x", "we", "us") collects, uses, stores, shares and protects the personal data of players and visitors who use the 111 x platform at https://111x.online ("the Platform").

When you register an account at 111 x or use any part of the Platform, you confirm that you have read this Privacy Policy and understood how your personal data will be handled. This policy should be read together with our Terms and Conditions and our Responsible Gaming guide.

We know that privacy documents can feel like a chore to get through. We've tried to write this one as plainly as possible, in the kind of language that makes sense to a Pakistani player using the 111 x platform on their phone. If anything is unclear, please contact us — the details are in Section 15.

In plain terms: We collect your data to run your account, process payments and keep the platform secure. We don't sell it. We protect it properly. And you can ask us to show you, correct or delete it at any time.

Section 2

Who We Are

111 x is the data controller responsible for the personal data you provide when using the Platform. As data controller, 111 x determines the purposes for which your data is collected and the means by which it is processed.

The Platform is operated by 111 x and is available at https://111x.online. For all data-related queries, requests and complaints, please contact us at support@111x.online. We aim to respond to all data enquiries within 30 days of receipt.

Section 3

Personal Data We Collect

The following table sets out the categories of personal data that 111 x may collect from you and the circumstances in which each is collected:

Data Category Examples When Collected
Identity Data Full name, date of birth, CNIC number, selfie photo Registration, KYC verification
Contact Data Mobile phone number, email address Registration
Financial Data Easypaisa / JazzCash number, bank account details, card details (masked) Deposit and withdrawal requests
Transaction Data Deposit history, withdrawal history, bet history, game play history Ongoing platform use
Technical Data IP address, device type, operating system, browser, session duration Every visit to the Platform
Usage Data Pages viewed, features used, clicks, search queries within the Platform Every visit to the Platform
Communications Data Live chat transcripts, support emails, complaint records When you contact 111 x support
Preferences Data Marketing opt-in/out status, responsible gaming tool settings Account settings

111 x does not collect special categories of personal data — such as health data, biometric data used for unique identification, or political/religious views — unless you voluntarily disclose such information in a support communication, in which case it is used only to resolve your specific query.

Section 4

How We Collect Your Data

111 x collects personal data through the following means:

  • Direct collection: Information you provide when registering an account, making a deposit or withdrawal, contacting support or responding to a survey.
  • Automated collection: Technical and usage data collected automatically when you access the Platform via cookies, server logs and similar technologies (see Section 11 for cookie details).
  • Third-party sources: Identity verification data from KYC providers (such as document verification services), fraud prevention data from payment processors, and public database checks where required by our legal obligations.

Regarding payment data: Full card numbers, Easypaisa PINs and JazzCash PINs are never stored by 111 x. Payment processing is handled by licensed payment processors who are PCI DSS compliant. 111 x receives only masked payment references sufficient to identify your payment method for withdrawals.

111 x

111 x — trusted by Pakistani players from every corner of the country

Section 5

Why We Use Your Personal Data

111 x uses your personal data for the following purposes:

5.1 Account Operation

To create and maintain your 111 x account, verify your identity, process deposits and withdrawals in PKR, and give you access to all Platform features including PSL betting, live casino, slots and crash games.

5.2 Legal and Regulatory Compliance

To comply with Know Your Customer (KYC) obligations, Anti-Money Laundering (AML) requirements, age verification rules and any other applicable legal obligations. This includes retaining certain records for legally mandated periods even after you close your account.

5.3 Security and Fraud Prevention

To detect, investigate and prevent fraudulent transactions, money laundering, bonus abuse, underage gambling and other prohibited activities. Technical data and transaction patterns are analysed for anomalies that indicate misuse of the 111 x platform.

5.4 Customer Support

To respond to your support queries, resolve disputes, process complaints and maintain records of our communications with you for quality and training purposes.

5.5 Platform Improvement

To analyse how players use the 111 x Platform — which games are popular, where the registration flow creates friction, how the mobile experience can be improved — so we can make the product better over time. This analysis uses aggregated or anonymised data wherever possible.

5.6 Responsible Gaming

To monitor betting patterns for indicators of problem gambling, apply responsible gaming tool settings you have configured on your account, and fulfil our obligations to support player welfare.

5.7 Marketing (with your consent)

To send you information about 111 x promotions, new games, PSL season offers and other relevant communications — but only if you have explicitly opted in to receive marketing communications. You can withdraw this consent at any time through your account settings or by contacting support.

Section 7

Who We Share Your Data With

111 x does not sell your personal data. We share data only where necessary, with the following categories of recipients:

  • Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking partners and card processors — to process deposits and withdrawals on your behalf. Each processor handles data under their own privacy policy and applicable financial regulations.
  • KYC and identity verification providers: Licensed third-party services used to verify your identity documents, confirm your age and perform AML screening as required by law.
  • Game providers: Pragmatic Play, NetEnt, Evolution Gaming, Ezugi and other licensed studios whose games are available on 111 x. These providers receive only the technical session data needed to run the game — not your full personal profile.
  • Cloud and hosting providers: Infrastructure partners who store and process Platform data on our behalf under strict data processing agreements.
  • Fraud prevention services: Third-party systems used to detect and prevent financial fraud, bonus abuse and other prohibited activities.
  • Regulatory and law enforcement authorities: Where we are required by law, court order or regulatory direction to disclose personal data. 111 x will always seek legal advice before making such a disclosure and will notify you where permitted.

We never share your data with: advertisers, data brokers, social media platforms for targeting, or any commercial third party for their own use. Our data sharing is strictly operational.

Section 8

International Data Transfers

Some of the third-party service providers used by 111 x — particularly cloud infrastructure, game studio servers and KYC verification platforms — may process your data in jurisdictions outside Pakistan. Where this occurs, 111 x ensures that appropriate safeguards are in place, including contractual data protection clauses with all data processing partners.

We only transfer data to processors who can demonstrate adequate data protection standards consistent with their obligations as partners of 111 x. If you have a specific question about where your data is processed, please contact us at support@111x.online.

111 x

111 x — your personal data is protected throughout every moment you spend on the platform

Section 9

How Long We Keep Your Data

111 x applies the following retention periods to different categories of personal data:

Data CategoryRetention PeriodReason
Account & Identity Data5 years after account closureAML legal obligation
Financial Transaction Data7 years after transactionTax and financial regulation
KYC Documents5 years after account closureAML / regulatory requirement
Bet and Game History3 years after closureDispute resolution, regulatory
Support Communications3 years from last contactQuality assurance, disputes
Technical / Log Data12 monthsSecurity monitoring
Marketing PreferencesUntil you withdraw consentConsent-based processing

When the applicable retention period expires, personal data is securely deleted or irreversibly anonymised. Anonymised data — which cannot identify you — may be retained for statistical and analytical purposes indefinitely.

Section 10

How We Protect Your Data

111 x applies a multi-layered approach to data security. The key measures in place are:

Encryption (Transit)
TLS 1.3
Encryption (At Rest)
AES-256
Access Controls
Role-based
Audit Logging
24/7
Penetration Testing
Quarterly

Despite these measures, no digital system is completely immune to all security threats. In the unlikely event of a data breach that is likely to result in risk to your rights or freedoms, 111 x will notify affected players without undue delay and take immediate steps to contain and remediate the breach.

You also have a role in keeping your account secure — please review Section 3.3 of our Terms and Conditions for your obligations around password and credential security.

Section 11

Cookies and Tracking Technologies

The 111 x Platform uses cookies — small text files stored on your device — and similar tracking technologies for the following purposes:

Essential Cookies

Required for the Platform to function. These include session authentication cookies (so you stay logged in), security tokens and load-balancing cookies. You cannot opt out of these without losing access to the Platform.

Functional Cookies

Remember your preferences — such as language settings, responsible gaming limits and game lobby filters. These improve your experience but are not strictly essential.

Analytics Cookies

Help 111 x understand how the Platform is used — which pages are visited most, where players drop off in registration flows, how game categories perform. We use this data in aggregate to improve the product. These cookies are anonymised where possible.

Marketing Cookies

Only active if you have opted in to marketing communications. These allow 111 x to understand which promotional content is relevant to you. You can withdraw consent for marketing cookies at any time through your account settings.

Most browsers allow you to manage cookies through their settings. Blocking essential cookies will affect your ability to use 111 x. For analytics and marketing cookies, your in-platform consent settings take precedence.

Section 12

Your Data Rights

As a player on the 111 x platform, you have the following rights over your personal data. These can be exercised at any time by contacting support@111x.online:

Right of Access

Request a copy of the personal data 111 x holds about you. We will provide this within 30 days, free of charge, in a readable format.

Right of Rectification

Request correction of inaccurate or incomplete personal data. Contact support with the details and we will update your records promptly.

Right of Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected — subject to our legal retention obligations, which override deletion requests in some cases.

Right to Restriction

Request that 111 x restricts processing of your data in certain circumstances — for example, while a dispute about accuracy is pending.

Right to Portability

Request a machine-readable copy of the personal data you have provided to 111 x, for transfer to another service provider.

Right to Object

Object to 111 x processing your personal data for direct marketing at any time. You can also object to processing based on legitimate interests, though we may be required to continue some processing for legal compliance.

To exercise any of the above rights, contact us at support@111x.online. We will respond within 30 days. If you are not satisfied with our response, you may raise a complaint with the relevant data protection authority in your jurisdiction.

Section 13

Minors and Under-18 Access

The 111 x platform is strictly for users aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If we discover that a minor has registered an account, we will immediately close the account, return any deposited funds to the originating payment method and delete the associated personal data.

If you believe that a minor has accessed 111 x using an account registered in your name, or that a minor has created their own account, please notify us immediately at support@111x.online so we can take appropriate action. For more information on our age verification process, see our Responsible Gaming page.

Section 14

Changes to This Privacy Policy

111 x may update this Privacy Policy from time to time to reflect changes in our data practices, new legal obligations or improvements to the Platform. When we make a material change — one that meaningfully affects how we collect, use or share your personal data — we will notify registered players by email and/or account notification before the revised policy takes effect.

Non-material changes (such as typographical corrections or clarifications that do not affect the substance of the policy) may be made without prior notice. The date of the most recent update is shown at the top of this page. We encourage you to review this policy periodically.

Continued use of the 111 x platform after a revised policy takes effect constitutes your acceptance of the updated terms.

Section 15

Contact and Data Requests

For all data privacy queries, subject access requests, correction requests or complaints, please contact the 111 x data team:

  • Email: support@111x.online (mark the subject line "Privacy Request")
  • Live Chat: Available 24/7 after logging in to your 111 x account

We will acknowledge your request within 3 business days and aim to resolve it fully within 30 days. Where a request is complex or involves a large volume of data, we may extend this to 60 days — in which case we will notify you of the extension within the initial 30-day period.

For general questions about the Platform, visit our FAQ page. For questions about your account terms, see our Terms and Conditions.

This Privacy Policy is effective as of 1 June 2025. It replaces all previous versions. Your continued use of 111 x after this date confirms your acknowledgement of this policy.

Privacy-First Platform

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18+ only. By registering you confirm you have read our Privacy Policy, Terms and Conditions and Responsible Gaming guide.